Refund policy
Last updated: 29 October 2026
This is a digital product delivered instantly, so there are no change-of-mind refunds once the details are revealed, subject to applicable law. But if something doesn't work, we make it right.
When we replace or refund
- The number is not an active WhatsApp number.
- You messaged the supplier on a weekday and got no reply within 7 business days.
- You bought the same supplier twice by mistake.
- The details weren't delivered because of a fault on our side.
What you'll get
- Your choice: another supplier of similar value, or a full refund to your PayPal payment method.
- In the bundle: for each supplier that qualifies, a replacement or a partial refund of its share of the bundle price.
How to ask
Write to us on the contact page within 30 days of purchase, with your order number and a screenshot of your attempt to reach the supplier. We reply within 3 business days.
What doesn't qualify
- Disagreements with the supplier over price, quality, shipping or stock.
- A supplier who replied and chose not to sell to you.
- Customs delays or charges.
Sapakon sells supplier contact details only and does not sell, broker or guarantee goods. Sapakon is not affiliated with the suppliers. Buyers are responsible for imports, customs, taxes and intellectual-property law in their country. Don't use these contacts to buy counterfeit products.